FAQs

IS IT ALL YOUR OWN WORK?

Yes! All prints are photographed by me, Michela Maserati. I am a professional photographer with a love for nature and capturing long exposures, especially seascapes.

My fine art prints are not curated with any other photographers. When purchasing from my store, you are supporting a small business based in Gippsland, Victoria. Australia.

WHAT SIZES DO YOU OFFER?

Portrait and Landscape Orientation

I offer A sizes

A2 (420mm x 594mm)  16.54 x 23.39 inch

A1 (594mm x 842mm) 23.39 x 33.11 inch

A0 (841mm x 1189mm) 33.11 x 46.81 inch

And 1:1 Square Format

40 x 40 inch (1016mm x 1016mm)

Other requests can be made via email: michelamaseratiphotography@gmail.com 

DO YOU OFFER A CANVAS PRINT?

Requests can be made via email: michelamaseratiphotography@gmail.com

WHAT PAPER DO YOU OFFER?

All photographs are printed with archive quality on 300gsm 100% cotton, textured fine art paper its natural matte surface contains no optical brighteners, ensuring a light last rating of over 100 years and its textured finish is particularly suited to large scale works, enhancing the visual impact.

DO YOUR FINE ART PRINTS HAVE A WHITE BORDER?

Yes.  We include a 5 cm paper border.

DO YOU SIGN YOUR PRINTS?

All prints are hand signed by Michela Maserati along with a handwritten note, making them all the more personal and valuable.

DO YOU OFFER A FRAMING SERVICE?

Framing may be available to Australian customers. 

Requests can be made via email: michelamaseratiphotography@gmail.com

WHAT ARE YOUR SERVICE TIMES: 

Australia:

Unframed Prints: Approximately 7 to 28 days.

DO YOU OFFER FREE SHIPPING IN AUSTRALIA?

Yes, Free Shipping Australia Wide.

Delivery times:

Your print will be delivered within 2-4 weeks (please allow longer for rural areas).

Tracking numbers are available once shipments have been lodged with AUSTRALIA POST.

DO YOU SHIP INTERNATIONALLY?

Yes, we ship to countries outside of Australia.

DO YOU OFFER FREE SHIPPING INTERNATIONAL?

Yes, FREE Shipping International.

All international orders are shipped via AUSTRALIA POST Air Mail.

Please allow 7-28 business days, subject to international destination.

Tracking numbers are available once shipments have been lodged with AUSTRALIA POST.

Please Note:

THAT IS THE RESPONSIBILITY OF THE CUSTOMER FOR ANY IMPORT TAXES OR CUSTOMER IMPORT DUTIES IF ANY INCURRED.

DO YOU SELL YOUR PRINTS IN STORES?

I supply some stores across Australia.

If you are interested in wholesale or trade, please contact us for more information via email: michelamaseratiphotography@gmail.com

CAN I PURCHASE THE DIGITAL FILE AND PRINT MYSELF?

I do not sell digital files sorry.

I RECEIVED MY PRINT HOWEVER IT WAS DAMAGED IN THE POST, WHAT CAN I DO?

Prints that are damaged in the post can be replaced. Please take photographs for evidence and email them through to michelamaseratiphotography@gmail.com.

CAN I BUY A GIFT VOUCHER? 

Yes, shopping for someone else but not sure what to give them?

Give them the gift of choice with a gift voucher.

Our gift cards are delivered by email along with a unique code to redeem the value at checkout.

Our gift cards don’t expire and are non-refundable. 

Denominations: A$500.00

I HAVE A BLOG/PUBLICATION, CAN I FEATURE OR INTERVIEW YOU?

 Yes please!